Positions available
Due to the organisation’s expansion, we are currently restructuring and require people with a strong commitment to the rights, needs and interests of people with disability for these positions.
Executive Officer SACS 5/6 F/T*
Side by Side Advocacy is a government funded organisation providing support to people with intellectual disability. Founded on Citizen Advocacy our organisation has recently undergone rapid growth and restructure. We now additionally offer Direct Advocacy in 10 LGA’s in the northern area of Sydney.
The newly created lead role of Executive Officer is an exciting opportunity for a dynamic person with a strong sense of social justice, experience in advocacy and superior communication skills. You will manage, lead, contribute to policy and strategic planning, liaise with stakeholders and promote our organisation in the community.
Total remuneration package includes vehicle, employer’s contribution to superannuation, annual leave loading and other generous and flexible working conditions. *The possibility of working part time may be available to the successful applicant.
For further information and selection criteria visit contact Coralie Jensen (Chair) 0410 667 974 sidebysideadvocacy@gmail.com
Written applications addressing selection criteria close Friday 6th June, 2008.
Total remuneration package includes vehicle, employer’s contribution to superannuation, annual leave loading and other generous and flexible working conditions.
*The possibility of working part time may be available to the successful applicant.
Job Description:
Strategically lead, manage and implement a diverse program of advocacy which responds to the urgent and important advocacy needs of people with disability.
SELECTION CRITERIA:
Essential criteria
POSITION DESCRIPTION
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ROLE PURPOSE: The Executive Officer is responsible and accountable for the provision, management and reform of a diverse advocacy program for the organisation. |
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WORK PERFORMED: The role of the Executive Officer of Side by Side Advocacy includes: · Providing specialist advice to guide, lead and assist staff managing direct and citizen advocacy matters. · Preparing correspondence and other documentation for the Commonwealth for reporting purposes. · Establish and maintain an effective communication and advisory role including building excellent working relationships within all levels of management and key stakeholders such as FACSIA. · Ensuring regular liaison with other advocacy organisations. · Developing and/or contributing to the development of guidelines, policies and procedures for the management of direct and citizen advocacy matters. · Ensuring all reporting requirements (both internal and external) related to the management of direct and citizen advocacy matters are met within required timeframes. · Working with the Board to develop and refine the strategic direction of the organisation. · Working with the Board to develop other funding sources for the organisation. · Conducting presentations at industry based functions. · Providing and managing complex and sensitive direct and citizen advocacy matters. · Responsible for the overall direction and planning of the work of the organisation, and makes decisions within budgetary delegations and in line with priorities agreed with by the Board. · Providing feedback to the Board on systemic issues of concern identified through the organisation’s work. · Practicing EEO, equity, ethnicity and probity principles and implementing the related policies and legislative requirements. · Implementing and monitoring occupational health and safety and injury management policies procedures and programs in the organisation as required.
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KEY ACCOUNTABILITIES |
KEY PERFORMANCE INDICATORS |
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Operational management Manage the operations of the direct and citizen advocacy services in accordance with the organisation’s policies and government guidelines to ensure quality service.
Manage the staffing of the service including management of rosters to
ensure that during Ensure that systems are in place to collect required organisational and service data and that staff are fully equipped to maintain accurate and up-to date client records and data. Analyse relevant data on the performance and management of the service to ensure that trends and incidents are addressed. Ensure that all decisions regarding clients are documented appropriately and the reasons for key decisions recorded to ensure effective accountability for client outcomes. In conjunction with the Treasurer, manage the budget and assets of the service, to ensure effective and efficient use of resources. Reporting
Report regularly to the Board and funding organisations with statistical
and other service delivery information as Funding Identify and develop opportunities from other sources of funding for our citizen advocacy and direct advocacy programs. Policy development, implementation and review
Work collaboratively with the Board and other staff to develop policies and procedures and ensure that they are implemented effectively and reviewed. Ensure quality assurance systems are in place, to ensure quality and best practice in all areas of client management, and relationships with families and other stakeholders. Keep abreast of current and emerging best practice, Government policy and statutory requirements. Staff and Team managementCreate an effective team environment. Identify training needs for staff and facilitate access to the appropriate training, both formal and informal. Undertake active supervision of the staff in terms to ensure that staff are effectively supported and service standards are monitored. Identify staff performance difficulties and actively intervene to address these with training coaching and other appropriate actions. Engage the Board if necessary. Ensure all staff are aware of and understand their ethical responsibilities and that potential disciplinary matters are minimized, or where they occur are managed in an appropriate and timely manner. OHS Ensure systems are in place to identify and address OH&S risks in the workplaces and to respond to any OH&S incidents in a timely and appropriate manner, consistent with OH&S legislation and the organisation’s polices. Ensure systems are in place to manage return-to-work and rehabilitation programs for injured staff in an appropriate and timely manner. |
Feedback from clients and program participants, staff, key stakeholders and sources of funding.
Regular updates to the Board for each month regarding the management of the organisation.
Feedback from clients and program participants, staff. Systems are maintained and staff accurately record service data. Performance and client trends analysed and reported. Staff are trained and given direction regarding the documentation procedures for the organisation.
Financial and budget targets achieved.
Accurate and comprehensive monthly reporting to the Board and quarterly reporting to the Commonwealth. Reporting to other funders as required.
Other funding sources are secured.
Effective process for policy implementation and review in place for the organisation.
Monitor and participate (as appropriate) in Government policy and industry best practice forums and Committees.
Team Effectiveness. Orientation & Induction in place. Ongoing training needs are identified and addressed.
Grievances minimized, with conflicts resolved expediently.
All staff have a current development plan.
Support arrangements in place for all staff. Performance, support, coaching etc. in place and issues managed in a timely fashion.
Systems in place. |
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What are the NSW Disability Service Standards?
The NSW Disability Services Act 1993 supports the equal rights of people with disabilities irrespective of the nature, origin or degree of their disability. It states that:
‘Persons with disabilities have the same basic human rights as other members of Australian society. They also have the rights needed to ensure that their specific needs are met.’
The Act sets out these rights in a series of principles, which must be applied in the design, administration, and delivery of services. It also sets out a series of applications of principles, which must be complied with. These are statements about what should happen in order to put the Principles into operation.
The Disability Service Standards are interpretations of the Principles and Applications of Principles, designed to provide both consumers and services with a clear statement of what it takes for a service to conform.
Side by Side Advocacy is committed to ensuring that these standards are adhered to and upheld within the provision of services to our clients.
NSW DISABILITY SERVICE STANDARDS
Standard 1: Service Access
Each consumer seeking a service has access to a service on the basis of relative need and available resources.
Standard 2: Individual Needs
Each person with a disability receives a service, which is designed to meet, in the least restrictive way, his or her individual needs and personal goals.
Standard 3: Decision Making and Choice
Each person with a disability has the opportunity to participate as fully as possible in making decisions about the events and activities of his or her daily life in relation to the services he or she receives.
Standard 4: Privacy, Dignity and Confidentiality
Each consumer's right to privacy, dignity and confidentiality in all aspects of his or her life is recognised and respected.
Standard 5: Participation and Integration
Each person with a disability is supported and encouraged to participate and be involved in the life of the community.
Standard 6: Valued Status
Each person with a disability has the opportunity to develop and maintain skills and to participate in activities that enable him or her to achieve valued roles in the community.
Standard 7: Complaints and Disputes
Each consumer is free to raise and have resolved, any complaints or disputes he or she may have regarding the agency or the service.
Standard 8: Service Management
Each agency adopts sound management practices, which maximise outcomes for consumers.
Standard 9: Family Relationships
Each person with a disability receives a service, which recognises the importance of preserving family relationships, and is sensitive to their cultural and linguistic environments.
Standard: 10 Protections of Human Rights and Freedom from Abuse
The agency ensures that legal and human rights of people with a disability are upheld in relation to the prevention of sexual, physical and emotional abuse within the service.
21st May, 2008
Dear Applicant,
Thank you for your inquiry regarding the Executive Role at Side by Side Advocacy.
As requested, please find attached an information package including the selection criteria for the position.
Applications for employment, addressing the selection criteria, are to be in writing and must arrive at our office by 6th June 2008.
Please address your application as follows:
JOB APPLICATION – CONFIDENTIAL
The Chair of Board
SIDE BY SIDE ADVOCACY
Shop 1
30-32 Herbert Street
West Ryde NSW 2114
Alternatively you may email your application to sidebysideadvocacy@gmail.com
Further enquires are welcome and may be made by email or by phoning Coralie Jensen on 0410 667 974.
Thank you for your interest.
We suggest that you visit our website www.sidebyside.org.au for more information about our organisation.
Yours faithfully,
Coralie Jensen
On behalf of the Board of Side by Side Advocacy